Choose your retail POS System

Choose your retail POS System

If you plan on having a retail store, you will need a point-of-sale (POS) system to complete sales, track inventory, and manage other aspects of your small business.  But deciding on a Retail POS system can feel overwhelming. Some are easier to use than others. Some give you better reporting than others. To help you narrow your search, here are three types of Retail POS systems to consider for your store.

StorePoint POS Back Office
StorePoint POS Back Office

All-In-One POS System

Some POS systems give you robust functionality in one application. Not only can you accept payment from customers but you can also get detailed reporting about your business.

These types of Retail POS systems often run quickly, saving you time both when checking out a customer and when collating your data. Because these systems are so robust, they’re often tailor-made to your specific industry. For example, a restaurant all-in-one POS system will look and react differently than that of a clothing store all-in-one POS system.

The potential downside to these systems is that they can cost a good amount of money each month. If you’re just getting started, you might want to opt for another system that’s better suited for your budget.

Restaurant POS Order screen
Restaurant POS Order screen

Cloud-Based POS System

Cloud-based POS systems are basically mobile apps your business can use on any device. This is beneficial to many types of businesses, including restaurants wanting to offer table-side checkout or retailers wanting to offer mobile checkout locations throughout the store.

If you’re using non-traditional hardware, such as tablets or smartphones, to accept payment, you’ll want to get a cloud-based POS system.

zipzap_card_processing
zipzap_card_processing

EMV Chip Readers

In late 2015, consumers started to have their credit cards switched to include the EMV chip. Store owners were supposed to do the same, yet many retailers have been slow to adopt EMV chip readers at their POS systems.

EMV chip readers don’t matter much for consumers, but they make a big difference for retailers. If there is a fraudulent charge, retailers have better protection when a chip reader is used rather than the traditional swipe-to-pay system. If you’re shopping for a new POS system, getting one with a chip reader is ideal. Soon, it’ll be the only option you have.

Which One is Right for You?

Narrowing the pool of choices to the type of POS system will help you decide which one is right for your needs. If you’re well established and have a healthy revenue stream coming in, an all-in-one might be the best option. If you’re just getting started, you’ll want to steer toward the cloud-based POS systems. And, if you want to stay compliant while minimizing your risk, you might want to limit your search to only include POS systems with EMV chip readers.


5 ways to ensure a more profitable future in retail

It’s clear that the retail landscape is in a state of a major transformation. Thanks to disruptive technologies and changing consumer behavior, traditional retailers are under increasing pressure to keep up with digital-first companies such as Amazon, Takealot, Superbalist, etc.

StorePoint POS Back Office

A large SA retailer that employs approximately 40,000 people, is implementing a survival plan to ensure it does not close its door, having previously reported having struggled with making enough profit in the past. The retailer’s plan, which will help to up its game, is based on seeking funding and not using technology to up its profits.

The future could look bright for those retailers who are willing to embrace innovation and invest in long-term growth. But how do they need to adapt? And where should they be focusing their spend and resource?

Here are 5 ways retailers can safeguard their position in an omnichannel world.

1. Bring the shopping experience to life

There’s no doubt that the selection pressure on retail businesses is changing, and those that fail to adapt certainly face decline and even extinction. But whilst traditional retail businesses based on brick-and-mortar stores urgently need to update their business models for the Amazon age, they also need to start recognizing the unique advantages their physical locations offer – and then using technology to enhance them.

After all, unlike shopping online, the brick-and-mortar experience is one of true discovery, which can be done with friends, and also offers the possibility of in-person interactions with retail staff. The more retailers can play up these three elements, the more they can win back the hearts and minds of consumers, using the opportunity of in-store interaction to their unique advantage.

2. Break down departments to connect shopper behavior online and in-store

If retailers invest properly in infrastructure that breaks down internal departments, they will be able to offer consumers truly omnichannel shopping experience.

Until recently, there was no connection between what a shopper bought or looked at online and their behavior in-store. But knowing who the customer is, where they are, and their preferences is critical. To do this, retailers are using analytics, location, and context, and seeing rising sales as a result.

By aligning back-end operations with front-end customer service, and using technology at every step of the supply chain, the retail industry will start to get a single, multi-channel view of its omnichannel customers. This is exactly what it needs to offer the seamless, streamlined experience that consumers now demand.

3. Gather deeper insight into stock and inventory

Tied to the above point, part of developing insight into a customer’s in-store behavior includes collecting data around stock and inventory. At present, the structure of many retailers fails to live up to the needs of modern customers. Stock is typically received and allocated to different departments that serve the physical shop, e-commerce, pop-ups, and wholesale. But this kind of approach is no longer fit for purpose in an omnichannel world.

With growing customer demand to access any item through any channel at any time, retailers need to have a precise picture of their inventory 24/7.

To achieve this, and ultimately increase profit margins and retain customers, retailers must improve their POS systems and make better use of inventory tracking technology. Investing in technologies such as radio-frequency identification and electronic shelf labels will enable retailers to monitor stock levels in real-time, and ensure they know exactly what they have in at any given time. Not only will this avoid customer disappointment in out-of-stock items but it maximizes efficiencies, saving the retailer time and money in the long-run.

4. Empower employees with technology

If brick-and-mortar retailers are going to overcome the challenges they face, they must be willing to invest both money and time into offering the kind of experience customers have come to expect. Perhaps surprisingly, the focus for this investment starts with employees – more specifically, empowering employees through digital technology and connected workplaces.

After speaking to 900 managers and non-managers in global retailers, and conducting interviews with two industry experts for our report The Road to Digitalisation in Retailing, we found that retail workers using digital workplace technology were not only more productive (72%), but also better able to differentiate their customer offering against the competition (59%).

The benefits of digitization for employees is clear. But with more than a third of those surveyed saying retail has been slow to implement workplace technology compared to other industries, retailers must make this more of a priority. To thrive, they must focus on technology at the edge of the network – in the physical locations that staff and shoppers are most likely to interact, and then provide staff with the connected digital tools that allow them to deliver a more personalized service to every customer.

5. Think differently about success and ROI (long-term investments vs. short-term gains)

After years of focusing only on spending that brings immediate results, retailers are having to accept the need for long-term investments in both POS systems and people. Because unless they conduct a full overhaul of their legacy infrastructure and bridge the skills gap by outsourcing the right talent, they stand little chance of navigating digital transformation successfully.

Rather than mothballing any project that doesn’t deliver instant gains, the industry needs to find new ways of measuring success over longer periods of time. Once retailers get comfortable with this, they can start to focus on building smart digital workplaces – spaces that connect back-end employees with those on the shop floor and provide them all with the tools and flexibility to do their jobs properly.

For retailers, the present can sometimes seem bleak, but the future doesn’t need to be. If that is, technology is embraced and integrated in a way that empowers employees, serves customers and improves the bottom line, and retailers prepare to hold out for longer-term results.


Restaurant POS Benefits

online-pos-system
online-pos-system

Here are a few things which can be taken care of by using a StorePoint POS Restaurant Management system:

  1. Table Restaurant Management.
  2. Creating Multiple Menus
  3. Order Customization with Modifiers
  4. Different Menus for special events with Special rates and taxes
  5. Add/ Split Bills
  6. Multiple payment Gateways
  7. Manage Dine-in Services
  8. Manage Delivery
  9. Take away Management
  10. Multiple Reports.
  11. On-line Food Ordering
  12. Automated Stock Alerts
  13. Cash Management
  14. Supplier Management

Advantage of Cloud-Based POS System

Technology moves on and new features are often launched. Today many POS Systems are cloud-based and this can be a real advantage as it offers many features and facilities to your store. Here we list some good reasons to have a cloud-based POS system and increase your productivity.

1. Flexibility

A cloud-based POS system can be accessed from any devices as long as it has a browser. From a phone or a tablet, from work or from your sofa, you will always have access to your data. Managing your business doesn’t mean that you have to be in your store anymore.

Cloud _POS_System

2. Mobility

Besides managing your business from home, a cloud-based POS system also allows you to be mobile inside the store. As the system can be used from a portable device, it allows sellers to move around with the equipment. This can be very practical as vendors can have the product’s information quickly available. Moreover, this feature is extremely used in restaurants as it allows waitresses to automatically send orders to the kitchen printer, and take payments at the customer’s tables. Having an mPOS system, therefore, improves customer service.

3. Real Time Processing

As soon as an item is sold, the cloud based POS system instantly saves the information. Sales reports, stocks and customer information are always updated.

4. Secure Backup

With a cloud based POS system, data is always saved online, which makes the system safer. Additionally, as everything is automatic, you don’t need to worry about where and how often your data needs to be backed up. 

5. No High Up-Front Costs

Most of the times a cloud-based POS system can be installed on your existing device, which will save you from buying an expensive hard drive, such as a computer. Regarding the software, it can come for free to up to R 10,000. The cost of the program varies depending on the number of cash registers, the number of items in the store and the number of vendors.
Additionally, you will generally need to pay a low monthly fee. This will typically be between R400 and R900, and the fee can be fixed or based on credit card processing charges.

6. Personalized POS System

A cloud based POS system has many different options and you can decide which ones you need for your store and which ones you don’t. Marketing, accounting and loyalty programs can be totally adapted to your needs. You might need a management option to help you successfully control your employees. Also, it could maybe profit your store to have a powerful loyalty program that could advertise your business.

Pos __system

7. Have the Latest Trend

In today’s world technology is moving very fast, and you don’t want to have your new equipment obsolete a few weeks of possession. A cloud based POS system can usually be updated easily and for free. New versions secure you will always have the latest trend and the best available tools.

8. Keep track of your Performance

A cloud based POS system can easily be upgraded, and it can track your growth and business needs. Additional product lines, features or stores can be added to the software. Nevertheless, even if it is rare for this equipment, don’t forget to check if your provider charges a cancellation fee to avoid being locked in a specific contract.

Even if a cloud-based POS system seems perfect, there are a few points to check before opting for this option. Check how you can transfer your data from your existing POS system, and if the provider will help you in this process. Also, you need to be sure you have a powerful internet connection or software that can run without it, and synchronize when you are back online. You don’t want to be in a situation where you can’t receive any payments.

On-Line Integration

Cloud-based point of sale systems offers easy integration to accounting packages like Sage One and QuickBooks. Integration also means quick access to restaurant food online ordering like StarvinMarvin Food On-line ordering system

Are you tempted with the advantages and importance of having a cloud-based POS system at your store? Before making a choice, you need to know which features your business needs.

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storepoint-pos-bundle_Easy-Resize.com

Point of Sale Bundle

CLOUD-BASED POINT OF SALE

Choose Your Software Package

Point of Sale Bundle works on a subscription model. Pay monthly and save on automation. The first 14 days are free.

Retail Point of Sale

Retail Shop, kiosk, clothing shop, liquor store, online store, vape store and

Retail Point of Sale

Cafe, bar

Franchise Point of Sale

Store and restaurant

Product management

Staff management with access control

Inventory control

Analytics and reporting with export

Customer loyalty programs

Promotions

Product Catalogue

2 register included

Staff, customer, supplies

License fee:

R660/pm

Ex VAT

Restaurant Point of Sale Software

Everything from Retail Point of Sale including:

Table layouts

Kitchen or bar station

Separate or split tabs

Ingredients

License fee:

R810/pm

Ex VAT

Everything from Hospitality including:

No Limitation on stock line items

1 additional register

License fee:

R600/pm

Ex VAT

Choose Your Hardware Bundle

Integrate a hardware bundle with the Poster software for a fully integrated POS setup.

Mover Bundle

Akashi Card Processing Unit

8 Coin Cash Drawer

10″ Tablet & Secure Stand

Countertop Printer

ONCE OFF

R14 199

inc. VAT

or R1,420/deposit & R752/week for 24 weeks

Point of Sale Bundle

Akashi Card Processor

8 Coin Cash Drawer

10″ Tablet & Secure Stand

Countertop Printer

ONCE OFF

R14 599

inc. VAT

or R1,460/deposit & R773/week for 24 weeks

Kitchen Bundle

Akashi Card Processing Unit

8 Coin Cash Drawer

10″ Tablet & Secure Stand

Countertop Printer

Kitchen Order Printer

ONCE OFF

R17 499

inc. VAT

or R1,750/deposit & R922/week for 24 weeks

*Already have a card machine? Get in touch and we will create a bundle for your specific needs – 0764293989

Optional Add-Ons

Bluetooth Barcode Scanner

R 3500-00

Optional Implementation Costs

Although setting up StorePoint POS is easy, we would recommend you make use of one of the training packages below to get the best out of your purchase!

Installation & Training

Installation and Training

1 x Hardware installation2 hour training session with staff + how to load products & suppliers. Creation of staff logins

ONCE OFF R1 995-00

EX VAT

Load Stock Items

Loading of inventory on point of sale system

Loading of all products submitted via spreadsheet by the client.Loading of all suppliers submitted via spreadsheet by the client.

*PICTURES NOT INCLUDED

ONCE OFFR1 200

EX VAT

Ad-hoc Call outs

247 support

Callout fee: R650 (Ex Vat) per hour. For FREE Support call us on
076 4293989

ONCE OFFER 650-00

EX VAT


product-retail-cycle-crossword-on-white-background

Point of Sale inventory procedure

Receiving and Dispatching Stock

Receiving goods from suppliers is a fundamental part of retailing. Due to the potential financial losses that can result, it is critical that staff follow the related procedures to ensure that this is done effectively. While different procedures apply to different merchandise, the following are typical receiving and dispatch procedures.

Receiving Goods

Goods are for your store
Goods have been ordered
Goods received agree with the order and invoice quantity, description, and quality.
Goods are not signed for before they are thoroughly checked. If an invoice is not received with goods, there must be provided to process it in the correct manner when it is received.
Goods are correctly labeled and immediately placed on the selling floor or store. This is to prevent damage and shrinkage.
Pre-sold goods allocated for the earliest possible delivery.
Damaged or incorrect goods are rejected and arrangements made for immediate repair or replacement – delivery slip marked accordingly.
Stock held in reserve promptly labeled after inspection and carefully stored. Reserves are organized so that the oldest item will be drawn first for the selling floor or for delivery.
Daily Goods Received record kept and processed with all relevant invoices and/or delivery docketsReceiving area kept clear at all times and rigid security adhered to

Dispatching Goods

Dispatch person alert to false or incorrect paperwork.
Ensure customers are notified of impending delivery – address checked and any money collected carefully documented so the driver cannot overlook it.
Double check goods to be delivered are correct in quantity, description, and quality. Damaged goods not dispatched unless an agreement from the customer. Regularly check loaded vehicles to ensure packing is satisfactory and only the items to be delivered are in the vehicle.
Ensure you are satisfied with the appearance of the vehicle and the driver – they create a lasting impression.
Maintain daily goods delivered records – ensure drivers sign for goods in good order and condition and customer signs at the end for the delivery.
All paperwork processed promptly

It is the manager’s responsibility to ensure that everyone adheres to the receiving and dispatching procedures. The process involved in receiving goods will vary from store to store. The responsibilities of the manager and staff when receiving goods will also vary.

Manager's Flow Chart for Recieving Goods
Staff Flow Chart for Receiving Goods

StorePoint Retail POS is equipped to handle stock receiving, branch transfers, warehouse management and invoicing to customers. Using the functionality, it prevents shrinkage and loss of stock. With track and tracing, from your point of sale, you will always know where your inventory is. You will also know when any amount is due.


OnPoint Retail Screen

OnPoint Retail Point Of Sale

The Benefits

Software functionality benefits of Onpoint Retail POS

Barcode Scanning – Commission Management- Customer Account Profiles – Discount Managemente – CommerceElectronic Signature – Gift Card Management – Inventory Management – Layaway Management – Loyalty Program Support – Multi-Location – Ordering Automation – Pricing Management – Restaurant POS – Retail Management – Retail POS Returns Management – Returns Tracking – Sales Tracking – Touch Screen – Color and size matrix – electronic invoicing – Invemtory management – Management Reports –

benefits-of-retail-pos

Hardware benefits of OnPoint Retail POS

No expensive hardware – Compatible with all top brands of hardware – Use standard bar code scanners – use standard label printers – label design makes it possible to use different sizes of thermal labels – works well with all top brands of customer displays – Touch Screen friendly design – Can be used on retail tablets – Tablet POS friendly – Hardware required use affordable thermal rolls and thermal labels.


OnPoint Retail integrates with Snapscan

onpoint retail now integrates with snapscan

onPoint Retail point of sale has now partnered with Snapscan, one of South Africa’s leading POS payment solutions. A SnapCode is a QR code (a square barcode) that is linked to a merchantSnapScan account. Customers use the SnapScan application to scan the code and then enter payment details (amount and PIN) to facilitate a payment to the merchant.

OnPoint Retail will make your retail experience less painful and will streamline point of sale transactions with technology, making transactions easy and quick. Switch to Onpoint Retail POS Software today and enhance your customer experience.


Benefits of Accepting Credit Cards Cards

Card processing
  1. Accepting credit cards legitimizes your business.
    By displaying the logos of the credit cards you accept at your point of sale, register or website, you grab cardholders’ attention and give them a sense of trust in your business. They trust these credit card brands enough to carry them in their wallets, and that trust transfers to the merchants who accept them.

  2. Accepting credit cards can boost sales.
    When you take your business from a cash-only operation to one that accepts credit and debit cards, your potential customer base broadens significantly. The more customers you attract, the more likely you are to make additional sales.

  3. Accepting credit cards helps level the playing field with your competition.
    Your competitors are already accepting credit cards. To stay profitable and competitive, you need to offer the same service.

  4. Credit cards encourage impulse buying.
    Shoppers like being able to complete transactions quickly and easily without having to write a check or run to the ATM, which limit their expenditures to their available funds. Studies have indicated that customers tend to spend more when they’re paying with credit cards, especially in regards to impulse purchases.

  5. Accepting credit cards can improve your cash flow.
    Credit card transactions are processed electronically and settled quickly, with proceeds typically deposited into your bank account quickly and efficiently. This means no more waiting for checks to clear, no more billing and waiting to collect from your customers, and less cash to handle.

  6. Accepting credit cards is crucial if you do business online.
    The majority of transactions on the internet are paid for with credit cards. If you are an e-commerce merchant, accepting credit cards is essential for your business.

  7. Accepting credit cards eliminates the risk of accepting a bad check.
    One bounced check can take a big chunk out of your profit for the day, not to mention valuable time wasted tracking down the customer to make good on the sale. Credit card transactions are screened as they are processed to reduce the risk of fraud. You can also rely on a reputable merchant services provider like ZIPZAP® to deliver secure credit card processing that helps protect you and your customers from data breach and identity theft.

  8. Credit cards are convenient for customers. Consumers want to choose the method of payment that’s most convenient and beneficial for them. Credit cards are not only easy to use in a variety of capacities, but many cards offer points, mileage, or rewards that further encourage the cardholder to use their credit cards whenever making a purchase.

  9. Accepting credit cards is a relatively inexpensive business expense.
    Credit card processing is a highly-competitive industry. Credit card processing rates are affordable, allowing businesses of all sizes to accept credit cards. Many merchants discover that the increase in sales generated by accepting credit cards often offset the costs involved, making a merchant account an excellent return on investment.

  10. Getting set up to accept credit cards is quick and easy.
    At RRBS, we can process your merchant account application immediately and have you ready to process credit card sales within 48 hours.

Restaurant POS Software and Food Cost

2019-04-12 08:00 Maria Bowes

Food cost Restaurant POS

Food costs are a huge factor in the success of your restaurant. Whether you’re a quick service or fine dining restaurant, food costs can determine the restaurant’s profitability. Without knowing your food costs, there is no way to know if your menu items are generating a profit. There are numerous reasons why food costs can spike. Some fluctuations are out of your control like seasonal changes, and vendor growth issues. However, most are internal decisions that can greatly affect your profitability if not taken care of correctly. Everything your restaurant does from payroll to restaurant maintenance is controlled by food costs. Read seven tips below on how to keep your food costs sustainable:

1. Menu Planning
It’s impossible to plan for every price change from when it’s grown to when it gets to the table. Every restaurant experiences price surges at one time or another. That’s why it’s important to balance expensive ingredients with inexpensive ingredients. Having a successfully balanced menu involves choosing foods that have stable prices so they can easily counter needed menu items that have fluctuating prices. When planning your menu it’s important to always important to stay at a 30-35% benchmark. That means your menu items should always be at least 30% more than what you paid for all of the ingredients within the dish. If this rule is not working for you, it’s never a good idea to raise menu prices further. Raising menu prices can make people uncomfortable, and it can be more beneficial to find lower costing ingredients.

2. Control Waste
Every day restaurants around the world throw away tons of food. Millions of dollars are being torched because many restaurants don’t have good waste management practices or they are just lazy. According to a 2014 study by the Food Waste Reduction Alliance, 84.3% of unused food in United States restaurants ends up being disposed of. That’s a huge number that could be better served recycled or even donated. It’s important to get creative with all of your ingredients to prevent the least amount of waste within your restaurant especially if you work with a high amount of non-perishable items.

3. Reduce Theft
It might be surprising, but food theft is extremely common within restaurants. You will encounter a type of employee who thinks because I work in a restaurant, I deserve to get free food. You should ensure your employees have a clear understanding of this principle from their start of employment. Having a software system that accounts for inventory is a great tool to enforce and track food levels. Making sure your inventory levels reconcile with the kitchen tallies at the end of every day is a great way to start. StorePoint POS systems include this as an automotive feature that can make your day-to-day restaurant operations much easier to handle.

4. Portion Control
If your restaurant is not a buffet, you need to ensure you are using adequate portion controls. The reason why restaurant chains are so successful is that they use the same portions no matter the location. You can order a Big Mac in California, and receive the exact same size burger in China. These big restaurant chains have done their research and have a science down for keeping proportion in relation to costs. Even if you are a small restaurant establishment, portion control is crucial. Even if someone says they want to take some of their food home with them, the goal is to have as many people finish their meals as possible, while they are at the restaurant.

5. Staff Education
Always be educating your staff when it comes to food costs. Ensure that your chefs understand the value of every ingredient used in their dishes. For wait staff, you can teach your staff how to present menu items and prevent over ordering from guests. For example, if a guest says, “I’m not that hungry, but I can’t pass up the rack of baby back ribs.” Have your staff be prepared to say something like, “why don’t you try our half rack, and we can always heat up the second half if you are still hungry?” It’s important that your staff doesn’t take everything at face value and to always have things prepared to say so things don’t get wasted.

6. Food Vendors
Always do your research before seeing any food vendors. It’s important to not be afraid to shop around. It’s important to find the best cost, and if you don’t ask you won’t get it. Find suppliers that you trust and you can build relationships off of. Building these partnerships can create successful relations to build your business off. They can bring in new ideas and keep you up to date with trending ingredients. It can also be a good idea to have vendors that are specific for different seasons. A vendor in California might be the best to order carrots from, while Florida might be the best place to get oranges from.

7. Reporting
If your restaurant doesn’t have an in-depth reporting application, you are surely allowing things to slip through the cracks. Remember every cent counts. Food suppliers, cooks, and even restaurant owners are known to make mistakes. You could get double charged for inventory, your cook may not be balancing ingredients right, or you could accidentally order more inventory than you need for a particular week. Today’s POS systems offer in-depth inventory management functions that automatically analyze everything from your vendor orders to daily inventory used to recommendations on maintaining healthy food cost levels. Some POS systems will even adjust menu items automatically if you change any of your ingredients.


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